Results 1 to 6 of 6

Thread: error processing purchase. [BM-CCH-17] when i want buy Gems

  1. #1

    Angry error processing purchase. [BM-CCH-17] when i want buy Gems

    hey

    i have this problem and i get this Error: error processing purchase. [BM-CCH-17]
    or check this link :

    https://fbcdn-sphotos-g-a.akamaihd.net/hphotos-ak-ash3/1379700_10201402359355229_342514038_n.jpg

    when i want buy Gems from google play market

    i charged 10$ to get some Gems
    i wanna buy 1200 Gems 9.99$

    but why i get this error when i need buy ??

    what must i do !!

    i search about this problem in google web ... and didn't get a solution

    so please who know about this problem
    tell me what must i do ?


    My Phone Samsung Note 3

    thank's
    Attached Images Attached Images

  2. #2
    Fresh Spawn
    Join Date
    Nov 2013
    Posts
    4
    I have exactly the same problem. Did they solve it?

  3. #3
    Banned
    Join Date
    Nov 2013
    Location
    Riding my lvl 5 hog waiting to raid you
    Posts
    449
    Quote Originally Posted by PALADINZ View Post
    I have exactly the same problem. Did they solve it?
    There is something in the FAQS about this so I copied and pasted it for you:


    ​If the gem icons in your in-game shop are greyed out, tap the icon for information about what might have gone wrong. You may need to: 1) Check that you are logged in with a valid Google account, or 2) Update your Play Store application by opening and updating it. Please visit https://support.google.com/googlepla...content/?hl=en for further information about Google Play and purchases on Android devices. If this doesnít help, please contact our support team via the Report an issue feature in the game.

  4. #4
    Fresh Spawn
    Join Date
    Nov 2013
    Posts
    4
    I did it, but SUPERCELL didnt answer, its a shame they dont care about people who want to buy gems

  5. #5

    why wont it work

    I did all the steps u posted but it still will not work I have know clue why

  6. #6

    Red face How to Resolve error processing purchase. [BM-CCH-17]

    I had the same problem trying to purchase Clash of Clan gems. They could not identify my credit card with my Google Account because both had different names so they blocked me from purchasing. Can be annoying but a security measure that I think is great from allowing fraudulent credit card actions.

    The error purchase can be solved by reentering your Google Account or a new Google Account. Your Google Account and credit card must match up.

    1. Open Settings.
    2. Select Accounts and Sync.
    3. Select Google Account.
    4. Tap Remove Google Account.
    5. Now it will ask you to reenter a Google Account. (I chose to use a new google account, it will ask you to set up a credit card)
    6. Please Enter the account.
    7. Go back to settings.
    This should work now for you to make purchases. If not, continue to the following:
    8. Select Application Manager.
    9. Select ALL.
    10. Choose Google Play Store.
    11. Tap Force Stop.
    12. Tap Clear Data.
    13. Tap Clear Cache.
    Last edited by JewelBlaze; January 31st, 2014 at 04:45 PM.

Similar Threads

  1. Sandbox error while trying to purchase gems
    By Grahammccno1 in forum Bugs & Problems
    Replies: 1
    Last Post: January 5th, 2014, 04:17 PM
  2. error processing purchase. [BM-CCH-17]
    By PALADINZ in forum Android Bugs & Problems
    Replies: 0
    Last Post: November 27th, 2013, 12:04 AM
  3. error processing purchase. [BM-CCH-17]
    By RexHan in forum Android Bugs & Problems
    Replies: 3
    Last Post: November 27th, 2013, 12:01 AM
  4. Replies: 4
    Last Post: November 22nd, 2013, 08:28 PM
  5. error processing purchase. [BM-CCH-17] when i want buy Gems
    By kiluazoldeck in forum Bugs & Problems
    Replies: 3
    Last Post: November 20th, 2013, 11:22 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •